Aura Haven Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, register for a workshop, or make a purchase from www.aurahaven.co.in

What Do We Do with Your Information?

When we refer to personal information, it includes your order information and device information.

Order Information

When you register for a workshop or a course from www.aurahaven.co.in and make a payment, or purchase any tools or spiritual healing products from us, we collect the basic personal information you provide, such as your name, phone number, email address, postal address, or any other information necessary to communicate with you before, during, or after the workshop, or to fulfill your purchase order.

Device Information

When you browse our store, we automatically receive your computer’s IP address, web browser information, products or courses you view, time zone, and cookies installed on your device. This helps us understand customer preferences, optimize our website, and screen potential risks and fraud.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law.

With your permission, we may use your order information to send you updates, new courses, or relevant products.

Consent

How Do You Get My Consent?

When you provide personal information while registering for a course or placing an order, we assume your consent to collect and use it for that specific reason only.

Marketing communications (e.g., promotions or newsletters) are sent only if you opt-in. You may withdraw consent at any time by contacting us at aurahaven9@gmail.com or by mailing us at

I-1403, GPL Eden Heights, Sector 70,
Gurgaon 122101, Haryana

How Do I Withdraw My Consent?

If you change your mind after opting in, you may withdraw consent for us to contact you or for continued collection, use, or disclosure of your information at any time using the same contact details above.

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service..

We do not knowingly collect personal information from children under 18. If a child has provided personal information, please contact us, and we will take steps to delete it.

Payment

We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the terms and conditions of Razor pay on https://razorpay.com

Third-Party Services

Third-party providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
We recommend reading their privacy policies, as certain providers may operate in jurisdictions different from yours. Once redirected to a third-party site, their privacy policies govern your data.

Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review third-party privacy statements before providing personal information.

Security

We take reasonable precautions and follow industry best practices to protect your personal information from inappropriate loss, misuse, access, disclosure, alteration, or destruction.

Cookies

We use cookies to maintain your session. Cookies may also be used for analytics and website optimization. You can disable cookies in your browser, though some features may not function properly.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes take effect immediately upon posting on the website. If there are material changes, we will notify you here.
In the event of acquisition or merger, your information may be transferred to the new owners.

In the event of a data breach, we will notify affected users as required by applicable law.

User Rights

You have the right to request access, correction, deletion, or portability of your personal data, as permitted by applicable law, including under the Digital Personal Data Protection Act, 2023.

Questions & Contact Information

To access, correct, amend, or delete personal information, register a complaint, or for more information, contact our Privacy Compliance Officer at aurahaven9@gmail.com or mail us at:

I-1403, GPL Eden Heights, Sector 70,
Gurgaon 122101, Haryana